ISO 9001 is an internationally recognized model for a Quality Management System (QMS). The management system approach to running a business involves institutionalizing the best practices (processes) that are derived and updated through continuous process improvement. ISO 9001 is used by organizations (both manufacturing and service) to certify that their QMS is capable of meeting customer requirements from initial project planning through production, installation, and servicing.
The ISO 9001 standard provides VSE the means to manage our internal processes in conformance to established business and various contract requirements. Control of the process is gained through improvements based on knowledge rather than intuition. Product/service quality is obtained by designing processes that are known to produce a product or service that meets or exceeds the customer’s requirements. Product/service quality is maintained and improved by constantly and continuously upgrading the existing processes. The VSE Quality Policy states: "VSE Corporation, through the effective use of our continuously improving Quality Management System, is committed to provide quality products and services that meet the needs, expectations and requirements of all of our customers at a fair price".
VSE Corporation has maintained an ISO 9001 registered QMS since January, 1999. Our third-party registrar is LRQA Inc. VSE maintains a certified Quality Management System (QMS) that is subject to audit every 6 months by LRQA to ensure continued compliance in addition to continuous internal audits. The registered divisions and work sites of VSE are listed on the current copy of our ISO 9001 certification.